NASCO Staff & Managers Conference

Implementing Intentional Affordability

Session materials from "Implementing Intentional Affordability," which was led by Jeff Bessmer (Santa Barbara Student Housing Co-op) at NASCO Institute 2013.

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Dealing with Problem Members

The four scenarios focus on staff strategies to member issues: debt and eviction, members making legal threats, members voting as a bloc in their interest, and bad publicity.  The scenarios are part of a workshop presented at the 2009 Staff and Managers Conference.